Built from
experience.
Driven by purpose.
CredenceSoft was founded in 2018 with a single conviction: that the best technology in the world should be accessible to every independent hotel. Led by a technologist with 22 years of enterprise experience and a hospitality operator with 30 years running global hotel brands, we have built what most companies in this space cannot — technology that understands the industry from the inside.
Company at a Glance
- Founded2018, Auckland NZ
- IncorporatedIndia & New Zealand
- Founder Experience22 Years in Tech
- Domain FocusTravel & Hospitality
- Hotels Served4,000+ Worldwide
- OfficesNZ · India · USA
- StageRaising Series A
Our Vision
To make AI-powered hospitality technology accessible to every independent hotel in the world — not just those with enterprise budgets. A world where the boutique hotel in Puri competes on equal footing with the international chain.
Our Mission
To build the operating system for the modern hotelier — intelligently automating operations, distribution, and revenue so that hospitality businesses can focus entirely on what matters: their guests.
Our Philosophy
Technology should be invisible and effortless. We measure success not by the features we ship but by the hours we save hotel owners, the revenue we help them earn, and the guests who come back.
Technology depth
meets hospitality
experience.
CredenceSoft is led by two founders whose combined experience spans 52 years — one who has spent a career building enterprise technology systems, and one who has spent a career running the hotels that use them. Together, they close the gap that most hospitality technology companies never bridge.
Muduli
Samaya is a system integrator and digital transformation specialist who spent two decades building the infrastructure that banks, telecoms, and insurers run on. He led teams of 20+ engineers, delivered projects for global enterprise clients, and worked across organisations in New Zealand, India, and internationally.
In 2018 he turned that expertise toward a new problem: independent hotels had no access to the quality of technology that large chains took for granted. He founded CredenceSoft in Auckland and built BookOne from the ground up — as the product owner, architect, and builder.
"My mission is to make powerful technology accessible to every SME — not just those who can afford enterprise pricing."
Maredia
Moez Maredia is not just a hotel operator — he is a serial hospitality entrepreneur who has built, owned, and scaled hotel brands across Asia, the Middle East, and the United States. He has operated properties under global brands including Fariyas Hotels, Holiday Inn, and Hilton Garden Inn, and founded his own hospitality groups including Marmont Hotels, Shell Inn International, and Maredia Hospitality.
When Moez joined CredenceSoft in 2024 as co-founder and investor, he brought something no amount of market research can replicate — thirty years of knowing exactly what a hotelier needs, and what technology consistently fails to deliver. He is the operator's voice inside the product.
"I've seen every hotel software on the market. BookOne is built differently — it's built by someone who listens to hoteliers, not just engineers."
Seven years.
One step at a
time.
What started as a booking platform experiment in a New Zealand apartment has grown into a full-stack hospitality technology ecosystem serving thousands of hotels across the globe. Every milestone earned, not funded.
The principles behind
everything we build.
Customer-Centric by Design
We build for the hotelier who doesn't have an IT department. Complexity lives in our code, not in their experience.
Avid Learners, Fast Movers
The hospitality industry changes fast. We stay ahead by learning constantly — from our customers, from data, from the technology frontier.
Trustworthy at Every Level
A hotel's data is their business. We handle it with the same seriousness we'd bring to banking infrastructure — because that's where we came from.
Local Depth, Global Standard
We build with India's independent hotel market in mind but to the technical standards that global enterprise partners like Google and Meta require.
Built by people
who care about
the outcome.
CredenceSoft is not a large company with a large company's culture. It is a team of people who chose to work on a hard problem in a market that matters — because the independent hotelier deserves better tools.
Every feature we ship is argued over, tested in real hotels, and refined based on what actually helps. That culture of care — from engineers to support team — is why our hotels stay.
We have one life to live the way we want — try new things, come out of our comfort zone, and take up challenges. Things will be difficult to begin and get better in time.
Every great team requires learners without limitations, good mentors to share knowledge and experience, along with problem solvers — but most of all, a leader to hold this entire group of individual achievers together.
Invest in the team
that's already
in the market.
You're not betting on a first-time founder with a concept. You're backing a team with 52 combined years of enterprise technology and hotel operations experience, a live product in 4,000+ hotels, and two certifications — Google and WhatsApp — that took years to earn.